GET IN TOUCH
We’re real people who actually care about your order.
Contact Redline Gear
Got a question about your order, a sizing concern, or just want to talk cars? When you contact Redline Gear, you get a real person – not a bot, not a ticket queue. Reach out and we’ll get back to you fast.
support@redlinegearshop.com
We reply within 24 hours on business days
Response Time
Monday – Friday, 9am – 6pm EST
Weekend messages answered Monday morning
Quick Answers
Check our Customer Help page for instant answers on orders, shipping, returns and sizing.
What to Expect
Send your message
Email us with your order number (if you have one) and a clear description of what you need. The more detail, the faster we can help.
We review and respond
A real team member reads every message. We’ll get back to you within 24 hours with a clear answer or next steps.
Problem solved
Whether it’s a reprint, a refund, or a tracking update, we don’t close the conversation until you’re satisfied.
Common Questions
Where is my order?
Once your order ships, you’ll receive a tracking email directly to your inbox. Our gear is printed and fulfilled by Printify, so production starts within 2-3 business days of your order. US orders typically arrive within 5-7 business days after that.
Can I change or cancel my order?
Orders go into production quickly. Email us at support@redlinegearshop.com as soon as possible. If your order hasn’t entered production yet, we can make changes. Once it’s in production, we’re unable to modify it.
My item arrived damaged. What now?
Send us a photo of the item along with your order number and we’ll sort it out. We’ll arrange a replacement or a full refund – your call. No hassle, no back and forth.